Privacy Policy

Last Updated: September 2, 2026

1. Information Collection

We collect personal information that you provide when submitting booking inquiries through our website forms. This includes:

• Full name
• Email address
• Selected wilderness experience
• Number of participants
• Additional information you choose to provide

2. Use of Information

Information collected is used exclusively for:

• Processing and responding to booking inquiries
• Providing expedition details and preparation materials
• Communicating safety information and schedule updates
• Maintaining records required for wilderness guiding operations

We do not use your information for marketing purposes beyond responding to your direct inquiry.

3. Data Storage

Personal information is stored on secure servers located in Australia. We retain booking inquiry data for a period of two years following submission for operational and liability purposes.

4. Information Sharing

We do not sell, trade, or transfer your personal information to third parties. Information may be shared only in these specific circumstances:

• With emergency services if required during active expeditions
• When legally required by Australian law enforcement or regulatory authorities
• With insurance providers if claims are filed related to expedition participation

5. Cookies and Tracking

Our website uses minimal cookies for functional purposes only. We use localStorage to remember your cookie consent preference. We do not use advertising cookies or third-party tracking systems.

6. Your Rights

Under Australian privacy legislation, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for information processing

To exercise these rights, contact us at [email protected]

7. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, or destruction. However, no electronic transmission method is completely secure, and we cannot guarantee absolute data security.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors. Participants under 18 must have inquiries submitted by a parent or legal guardian.

9. International Data Transfers

Your information is processed and stored within Australia. We do not transfer personal data to countries outside of Australia.

10. Policy Updates

This privacy policy may be updated to reflect operational changes or legal requirements. Material changes will be indicated by updating the "Last Updated" date at the top of this page.

11. Contact Information

For privacy-related questions or concerns, contact:

misty-cliff
147 Wilderness Access Road
Blue Mountains, NSW 2787
Australia
Email: [email protected]